Company policy

This policy will be kept up to date, to reflect changes in the nature and size of the business. To ensure this, the policy and its effectiveness will be reviewed annually. All recruitment consultants will be trained in customer service standards; will exhibit customer friendly service skills and be knowledgeable, professional and courteous in meeting the needs of our customers.

Privacy

The personal details which you submit to us (name, address, phone and e-mail details, plus information volunteered by you) are held by Mason Blake for its own use. It is your responsibility to ensure that your Personal Data is accurate and up to date and to inform us of any changes that need to be made. Mason Blake will use the Personal Data only for the purposes they have registered with the Data Protection Register/ Information Commissioner.

Equal Opportunity

Mason Blake acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. Mason Blake is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age.

Customer service

Mason Blake Ltd is a member of the Recruitment and Employment Confederation (REC) and adheres to their Code of Professional Practice.

At Mason Blake Ltd we endeavour to provide you with the best possible service at all times. If you would like to make any comments, suggestions, raise a query or make a complaint about the service you have received, please contact us, our contact details are set out below. We will respond to your query within 5 working days.

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