Client Service Manager

Description

Our client is an expanding investment management firm and this is a newly created role due to business growth. The Client Service Manager will act as the key point of contract for the firm’s client base, providing a first-class service.

The successful candidate will work alongside a prestigious team – the duties include:

• Build and maintain relationships with key institutional clients, distributors & sub-investment managers
• Be the point of contact for client requests and queries and to respond to these promptly and accurately
• On-board new client accounts, which includes the collection of required documentation and client information
• Have a strong understanding of client portfolios
• Assist with client review meetings/calls and other (virtual) face-to face client interactions
• Assist with the production of legal documentation, reports and client specific data relevant to the client’s investment strategy

The Client Service Manager will require the following experience:

• Experience dealing with external clients in the investment management industry
• Excellent written and verbal communication skills
• Must have a mature attitude and work well within a team
• Detail oriented with a high level of accuracy
• Strong sense of ownership and client-centric approach
• Investment market knowledge

This is an excellent opportunity for a Senior/Client Executive looking to step up into a Client Manager level role.

 

“Mason Blake acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers Mason Blake is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age.”