Client Service Manager

Description

Our client is a leading asset manager who operate on a global scale. They are currently looking to hire a Client Service Manager to join their rapidly growing team in London to focus on the UK and Insurance channel.

Key Responsibilities:

• Deliver first class client service to clients globally, serving in a COO type of role to ensure servicing needs are met.
• Drive resolution of client service matters and meet with clients to discuss servicing related activities.
• Partner with Relationship Managers and manage all aspects of the client relationship.
• Partner with other functional areas to address client issues and opportunities.
• Manage the client teams’ work, including reporting and onboarding, and ensure deadlines are met.
• Lead on, and work with senior stakeholders, in relation to high-level client related projects and strategic initiatives.

Requirements:

• Minimum 15 years’ experience in the investment management industry, ideally gained within a client service or business management function.
• Strong relationship building skills with the ability to work in collaboration with key business areas.
• Excellent verbal and writing skills.
• Strong project management skills.

“Mason Blake acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers Mason Blake is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age.”